What does it take to lead people into a burning building? How do the leaders of the New York City Fire Department develop so much loyalty, trust, and grace under pressure that their subordinates will risk their very lives for them?
As a high-ranking officer of the FDNY, John Salka is an expert at both practicing and teaching high-stakes leadership. In First In, Last Out , he explains the department's unique strategies and how they can be adopted by leaders in any fieldas he has taught them to organizations around the country. In a tough-talking, no-nonsense style, Salka uses real-world stories to convey leadership imperatives such as:
first in, last outyour people need to see you taking the biggest risk, as the first one to enter the danger zone and the last to leave
manage changethe fire you fought yesterday is not the one you'll be fighting tomorrow
communicate aggressivelya working radio is worth more than 20,000 gallons of water
create an execution culturefocus your people on the flames, not the smoke
commit to realitynever allow the way you would like things to be to color how things are
develop your peoplelet them feel a little heat today or they'll get burned tomorrow Illustrated by harrowing real-life situations, the principles in First In, Last Out will help managers become more confident, coherent, and commanding.