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Service Design for Business: A Practical Guide to Optimizing the Customer Experience

Service Design for Business: A Practical Guide to Optimizing the Customer Experience

136235370
1939 руб.
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Описание
TRANSFORM YOUR CUSTOMERS??? EXPERIENCE THROUGH SERVICE DESIGN "Service design has been around for 20 years and has matured from a niche design discipline to a more comprehensive and accessible way to tackle customer, business, and organizational challeng