Establishing a System of Policies and Procedures

Establishing a System of Policies and Procedures

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"Establishing a System of Policies and Procedures" is the first book of a four-part series on policies and procedures. With an original printing date of 1998, this book has been updated to reflect current policy and procedure industry practices in 2002.

This first book focuses on setting up a foundation for a system of policy and procedure documents whether printed or electronic. This book leads you step-by-step to the development of a system of documents and/or company manuals. Each step in the development process is detailed including: Researching, Writing, Reviewing, Approving, Publishing, Distributing, Training, and Revising. Two new chapters have been added for converting printed policies and procedures to an electronic format.

A method ofwriting called the "Writing Format" is introduced in this book for both policy and procedure documents and it becomes the hallmark method of writing for each of the related three policy and procedure books. Examples for each section are provided. Sample policies and procedures using this format are also provided.

This book also covers many subjects not found in most books including: How to Hire a Procedures Writer, How Forms Management is closely integrated with Policies and Procedures, How to Develop a Writing Style, and how to Convert Printed Policy and Procedure Documents to either an Online Format or a Web Format.

The methods presented in this book are the result of a tried-and-proven system currently at multinational companies such as Eastman Kodak, Litton Industries, and Dataproducts. Thousands of companies worldwide have adopted these techniques over the past 5 years. Novice and experienced procedures writers will benefit from this book. Use this book to build a foundation for your policies and procedures and then use the other three policy and procedure books to enhance what you have learned in this book. Refer to the Author section for a listing of the other three books.

This book is one of a 4-part SERIES on policies and procedures. The other three books are: (1) "7 Steps to Better Written Policies and Procedures" (ISBN 1929065248). This book turns Chapter 4 of this first book into an entire book. Using a real-life case study, it takes you through scenarios, exercises, and answers for writing more detailed, more logical, and consistent policies and procedures. (2) "Achieving 100% Compliance of Policies and Procedures" (ISBN 1929065493). This book focuses on writing policies and procedures that can be easily measured and improved based on the quantifiable measurements. What a novel idea! Otherwise, there is no way to really know if anyone is using the published policies and procedures. (3) "Best Practices in Policies and Procedures" (ISBN 1929065078). This book show you how to find content for policies and procedures and how to find the STARTING POINT for your policy and procedure efforts. Also, learn how to align policies and procedures to the vision, strategic plan, and core processes of your organization.