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Surviving Aggressive People: Practical Violence Prevention Skills for the Workplace and the Street (The Culture Tools Series)

Surviving Aggressive People: Practical Violence Prevention Skills for the Workplace and the Street (The Culture Tools Series)

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Описание
Offers realistic violence prevention techniques to human resource personnel, front line workers who regularly deal with the public, and anyone who wants to learn practical methods to prevent aggression in schools, on the streets, and in other public places.