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Results: How to Assess Performance, Learning, and Perceptions in Organizations (Publication in the Berrett-Koehler Organizational Performanc)

Results: How to Assess Performance, Learning, and Perceptions in Organizations (Publication in the Berrett-Koehler Organizational Performanc)

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Описание
When organizations commit resources to training or implement new policies, they want to see measurable results. Using real-life examples and step-by-step instructions, this consummately practical guide shows human resources professionals how to quantify outcomes in three major areas: performance, learning, and perceptions.