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The Basics of Process Mapping

The Basics of Process Mapping

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"The Basics of Process Mapping" is a quick and practical guide that:
  • Explains the importance of process mapping in examining work flow and customer-supplier relationships, which is the foundation for appropriate improvements.
  • Gives step-by-step instructions for creating and interpreting a relationship process map and a cross-functional process map, and reviews the commonly used flowchart.
  • Accents the differences between a cross-functional process map, a relationship map, and a flowchart, providing detailed examples of why and how each is used in specific situations.

    "The Basics of Process Mapping" is a cost-effective training tool for anyone interested in increasing the efficiency of their organization.