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Why I Hate Flying: Tales for the Tormented Traveler

Why I Hate Flying: Tales for the Tormented Traveler

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Описание
As all travelers know, flying is no simple matter. There are the horrors of the check-in to be negotiated, the uneven struggle to squash your hand luggage into the overhead locker and the constant fight with your neighbor over ownership of the armrest. Add to that the question of the food, the immigration queues and waiting for your luggage to appear and we can all see that something isnt quite right. So when one of the worlds leading management gurus Henry Mintzberg decides to scrutinize the managmentpractices of the airlines and airports from his personal experience, it is worth taking notice. And when he does it in a higly amusing manne; it is worth reading.
1 edition