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Online Community Management For Dummies

Online Community Management For Dummies

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2290 руб.
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Описание
This book is designed to help online community managers excel at ensuring the visitors to their site are satisfied and kept happy. It will cover the various types of online communities and provides tips and tools using social media which can help community managers excel with their site. Community managers will discover how to stand out above the competition, which can result in more online visitors and grasping the attention of potential advertisers and investors. Topics covered include: The role of the community manager Core community management tasks Creating your community Building relationships within your community Evaluating return on investment Handling and responding to criticism Establishing policies and transparency Encouraging community interaction