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The Facilitator Excellence Handbook (Pfeiffer Essential Resources for Training and HR Professiona)

The Facilitator Excellence Handbook (Pfeiffer Essential Resources for Training and HR Professiona)

2516720
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Описание
Book DescriptionThis is the thoroughly revised and updated edition of the best-selling The Facilitator Excellence Handbook. Written for both new and experienced facilitators, the second edition of The Facilitator Excellence Handbook offers a comprehensive guide for understanding the full range of skills, processes, and knowledge needed to become an effective facilitator.  The book addresses a variety of facilitation opportunities, challenges, and problems and also contains
  • A variety of verbal and nonverbal facilitation techniques
  • Step-by-step facilitation processes and tools
  • Information on how to facilitate conflict resolution in groups and how to facilitate difficult situations
  • Instructions fordesigning and leading group work
  • Examples of how various levels of facilitator competency are called for in different types of groups
  • Techniques for facilitating meetings, teams, virtual teams, and organization-wide projects
  • Discussions on the art of facilitating and what makes a great facilitator