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Reliability and Warranties

Reliability and Warranties

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Emphasizing manufactured products, Reliability and Warranties: Methods for Product Development and Quality Improvement presents a modern concept of product quality that integrates quality, reliability, and warranties. Expanding the concept of quality as an overall product value to customers, the author provides methods and guidelines that address issues of analysis and characteristics of product failures, assessment of product reliability, estimation and prediction of warranty costs, and development and evaluation of quality improvement strategies. He covers economic models for product warranties, product quality monitoring and feedback, and the quality improvement process.