Книги
  • @
  • «»{}∼
Supervision in the Hospitality Industry: Applied Human Resources

Supervision in the Hospitality Industry: Applied Human Resources

3677605
Добавить в корзину
Описание
This Fifth Edition provides comprehensive coverage of the principles, theories, human relations techniques, and decision-making skills that are required to manage a workforce to profitable results. It helps managers satisfy obligations to owners, customers, and employees while maintaining a positive work climate, developing job expectations, disciplining marginal employees, and addressing workplace diversity.